# Planning

Logilica provides analytics and insights for a number of ticketing and planning solution including Jira, GitHub Project, GitLab Plan and Azure DevOps Boards.

For a unified view Logilica uses the following canonical representation of ticket stages:

<figure><img src="https://3637178088-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FvMP8keAdyp2axoLILtL5%2Fuploads%2Fgit-blob-24ad219575df83f4bae24a11073edffa61e58454%2Fticket%20stages.png?alt=media" alt="" width="563"><figcaption></figcaption></figure>

These stages as defined as follows:

* **Backlog**: spans tickets creation to an assignment to a contributor.
* **Pickup**: spans from assignment to a contributor until its status changes to an in-progress stage.
* **Resolution**: time from being in-progress until being marked as resolved/done etc.