> For the complete documentation index, see [llms.txt](https://docs.logilica.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.logilica.com/metrics-and-reports/planning.md).

# Planning

Logilica provides analytics and insights for a number of ticketing and planning solution including Jira, GitHub Project, GitLab Plan and Azure DevOps Boards.

For a unified view Logilica uses the following canonical representation of ticket stages:

<figure><img src="/files/IyHua9Vqp90feDe9OLG4" alt="" width="563"><figcaption></figcaption></figure>

These stages as defined as follows:

* **Backlog**: spans tickets creation to an assignment to a contributor.
* **Pickup**: spans from assignment to a contributor until its status changes to an in-progress stage.
* **Resolution**: time from being in-progress until being marked as resolved/done etc.