# Planning

Logilica provides analytics and insights for a number of ticketing and planning solution including Jira, GitHub Project, GitLab Plan and Azure DevOps Boards.

For a unified view Logilica uses the following canonical representation of ticket stages:

<figure><img src="/files/IyHua9Vqp90feDe9OLG4" alt="" width="563"><figcaption></figcaption></figure>

These stages as defined as follows:

* **Backlog**: spans tickets creation to an assignment to a contributor.
* **Pickup**: spans from assignment to a contributor until its status changes to an in-progress stage.
* **Resolution**: time from being in-progress until being marked as resolved/done etc.


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.logilica.com/metrics-and-reports/planning.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.